Privacy Policy

How PennyLane Consulting collects, uses, and protects your personal data.

Last updated: 1 January 2025  ·  Effective date: 1 January 2025

1. Who We Are

PennyLane Consulting FZ-LLC ("PennyLane", "we", "us") is an HR consultancy registered in the UAE. Our registered office is Unit No. 1602, JBC4, Level 16, Jumeirah Lakes Towers, Dubai, UAE. We are the data controller for personal data collected through this website and our services.

2. Data We Collect

We collect personal data only where necessary and with a lawful basis. This includes:

• Contact data — name, email address, phone number, company name and role, provided via our contact form or direct communication.
• Enquiry data — details of your HR challenge or service interest, as provided by you.
• Technical data — IP address, browser type, pages visited, and time spent on site, collected automatically via cookies and analytics tools.
• Communication data — records of email and call correspondence between you and our team.

We do not collect sensitive personal data (such as health, financial, or biometric data) through this website.

3. How We Use Your Data

• To respond to your enquiries and deliver requested services
• To communicate about project progress, proposals, and deliverables
• To send our monthly HR insights newsletter (with your consent)
• To improve the performance and user experience of our website
• To comply with applicable UAE and international legal obligations

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent, where obtained; (b) the performance of a contract or pre-contractual steps; (c) our legitimate interests in operating and improving our business; and (d) compliance with a legal obligation.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (such as email platforms, CRM tools, and analytics providers) strictly for the purpose of delivering our services. All third parties are contractually required to handle your data in accordance with applicable privacy law.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by UAE law. Contact and enquiry data is typically held for up to 3 years from the date of last contact, unless a longer retention period is legally required or you have consented to a longer period.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent at any time (where processing is based on consent)
• Object to or restrict processing of your data
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please email us at info@pennylaneconsulting.ae.

8. Cookies

Our website uses essential cookies required for technical functionality, and optional analytics cookies to understand how visitors interact with our site. You may disable non-essential cookies in your browser settings at any time without affecting your ability to use the site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.

10. Contact

For any privacy-related enquiries, contact us at info@pennylaneconsulting.ae or write to us at Unit No. 1602, JBC4, Level 16, Jumeirah Lakes Towers, Dubai, UAE.